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Terms & Conditions

A legal disclaimer

Welcome to ZIGZ Fitness! We are dedicated to providing personalized fitness and wellness programs designed to support your unique needs, whether you are a pre or post-partum woman, a senior seeking to maintain an active lifestyle, or someone looking to improve flexibility and mental well-being through stretching and meditation.

By accessing or using our services, you agree to be bound by the following Terms & Conditions. Please read them carefully.

Terms & Conditions - Services Offered

ZIGZ Fitness offers a range of personal training and wellness services, including but not limited to:

  • Pre-natal and Post-natal Fitness: Specialized exercise programs tailored to the unique physiological changes experienced by women during and after pregnancy.

  • Elderly Fitness: Programs designed to improve strength, balance, mobility, and overall well-being for seniors.

  • Stretching & Flexibility: Guided sessions to enhance range of motion, reduce muscle stiffness, and improve posture.

  • Meditation & Mindfulness: Techniques and practices to promote mental clarity, reduce stress, and improve focus.

Terms & Conditions - Client Responsibilities & Health Disclaimer

  • Medical Clearance: You acknowledge and agree that participation in any fitness program carries inherent risks. It is your responsibility to consult with your physician or another qualified healthcare provider before beginning any exercise program, especially if you have pre-existing medical conditions, injuries, are pregnant, or are post-partum. You must obtain medical clearance if advised by Coach Ziggy or if you have any doubts about your ability to participate.

  • Disclosure of Health Information: You agree to fully and truthfully disclose all relevant health information, medical conditions, injuries, medications, and physical limitations to Coach Ziggy prior to and during your training sessions. This information is crucial for your trainer to design a safe and effective program for you.

  • Listen to Your Body: You are responsible for listening to your own body and informing your trainer immediately if you experience any pain, discomfort, dizziness, or unusual symptoms during a session.

  • Adherence to Instructions: You agree to follow all instructions and guidelines provided by your trainer during sessions.

  • Informed Consent: By engaging with our services, you acknowledge that you have been informed of the potential risks associated with physical activity and you voluntarily assume those risks.

Terms & Conditions - Payment & Fees

  • Pricing: All pricing for services will be clearly communicated to you prior to booking.

  • Payment Terms: Payment for services is due in advance.

  • Refunds: Refunds are only available prior to the first session.

  • Packages/Pre-paid Services: Refunds for unused sessions are only applicable before the first session is used. Generally, partial refunds may be issued for unused sessions, if you're within the 6 months of purchase. 

  • Single Sessions: No refunds will be given for missed single sessions or cancellations made outside of our cancellation policy.

  • Medical Reasons: If you are unable to continue training due to a verifiable medical condition, we will work with you to find a suitable solution, which may include a prorated refund or credit for future services. Medical documentation may be required. Cancellation & Rescheduling Policy:

  • Client Cancellations: We require at least day before notice for any session cancellations or rescheduling. If you cancel with less than the required notice, you will be charged for the full session.

  • Trainer Cancellations: In the rare event that your trainer needs to cancel a session, you will be notified as soon as possible, and your session will be rescheduled at a mutually convenient time or credited back to your account.

Terms & Conditions - Confidentiality & Privacy 

  • Client Information: All personal and health information you share with Coach Ziggy will be kept strictly confidential and will not be shared with third parties without your explicit consent, except as required by law.

  • Data Protection: We are committed to protecting your privacy. Please refer to our separate Privacy Policy for more details on how we collect, use, and protect your personal data.

Terms & Conditions - Limitation of Liability

  • You understand and agree that ZIGZ Fitness, its owner, trainers, and affiliates shall not be liable for any injuries, damages, or losses sustained by you as a result of participating in our programs.

  • You agree to indemnify and hold harmless ZIGZ Fitness from any and all claims, demands, losses, or liabilities arising out of or in connection with your participation in our services.

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